Note: This role is not open for C2C/C2H/1099 or any contract arrangements

Job Description

Key Responsibilities:

Design and implement Next-Best-Action (NBA) strategies using Pega CDH.
Configure and optimize decision strategies, engagement policies, and predictive models.
Develop and maintain Pega rules, flows, and data models aligned with business requirements.
Integrate Pega CDH with external systems for data ingestion and outbound communication.
Collaborate with business analysts, architects, and QA teams to ensure high-quality deliverables.
Perform unit testing, debugging, and performance tuning of Pega applications.
Stay updated with Pega platform upgrades and best practices.

Required Skills & Qualifications:

7+ years of experience in Pega development, with at least 4+ year in Pega CDH.
Strong knowledge of Pega Decisioning Framework, NBA Designer, and Customer Profile Designer.
Experience with Pega 8.x or higher versions.
Familiarity with data flows, adaptive models, and predictive analytics.
Experience in SQL queries
Understanding of integration protocols (SOAP, REST, MQ, etc.).
Pega certifications such as CPDC (Certified Pega Decisioning Consultant) or CSA/CSSA preferred.
Excellent problem-solving and communication skills.

Nice-to-Have:

Roles & Responsibilities

Represent the client organization (Bank) in technical discussions, design decisions, and solution architecture.
Lead end-to-end design and development of Pega applications, ensuring alignment with enterprise architecture and business goals.
Own and drive feature delivery across Agile teams, coordinating business analysts, product owners, and stakeholders.
Conduct design and implementation reviews to ensure adherence to Pega guardrails and best practices.
Provide technical leadership and mentorship to Pega developers, fostering skill development and enforcing coding standards.
Collaborate with cross-functional teams to gather requirements, perform impact analysis, and define scalable solutions.
Ensure production readiness of applications, including deployment planning, monitoring, and post-deployment support.
Identify and mitigate risks proactively, ensuring high availability and performance of Pega solutions.
Maintain documentation for design decisions, technical specifications, and operational procedures.
Participate in Agile ceremonies (Scrum, PI Planning, Retrospectives) and contribute to continuous improvement initiatives.
Ensure compliance with SDLC processes, regulatory requirements (if applicable), and internal governance policies.

Benefits Overview

Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Pega CDH Developer

Synchrony Systems Inc.